Rental Agreement

Who may drive

Only the renter and any additional drivers named on the agreement may operate the vehicle. All drivers must be 18 or older, hold a valid licence, and carry full-coverage insurance in their own name.

Allowing an unlisted person to drive voids all coverage and makes the renter liable for the full value of the vehicle.

Permitted use

The vehicle may not be used for racing, timed events, off-road driving, driving instruction, towing, ridesharing or subletting, nor taken outside the agreed geographic area without written consent.

Smoking and pets are not permitted in any vehicle. Cleaning charges apply where either occurs.

Mileage and fuel

Each rental includes 100 miles per day unless the signed agreement states a different allowance. Additional miles are charged at the car's per-mile rate shown on its page and confirmed with your booking. Vehicles are supplied full and must be returned full; otherwise refueling is charged at cost plus a service fee.

Cancellation

Cancel 7 or more days before your rental starts for a full refund. If you cancel less than 7 days before, you receive 100% of your payment as store credit.

If you're delayed or have any problem collecting the car, for example because of a late flight, contact us as soon as possible and we'll work with you.

Damage, citations and recovery

The renter is responsible for damage, loss and theft during the rental period, and for all tolls, parking and traffic citations issued during it, plus an administrative fee per citation processed.

Vehicles carry GPS tracking. We may recover a vehicle at the renter's expense where the agreement is breached.

Return

Vehicles must be returned at the agreed time and location. Late returns are charged at the car's hourly rate for each late hour, capped at one extra day's rate. Each car's page shows both rates. If you're running late, please contact us as soon as possible. The deposit is returned within 24–48 hours after we get the car back and inspect it for damage.