Privacy Policy

Last updated: April 2026

Information We Collect

We collect information you provide when booking a vehicle or creating an account: name, email, phone number, driver's license details, insurance information, and payment details. We also collect usage data such as pages visited and booking history.

How We Use Your Information

Your information is used to process bookings, verify driver eligibility, communicate about your reservation, process payments, and improve our services. We do not sell your personal information to third parties.

Payment Security

All payments are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card number on our servers. Payment information is encrypted in transit and at rest.

Data Sharing

We share your information only with service providers necessary to fulfill your booking: payment processors (Stripe), email services, and insurance verification partners. We may disclose information if required by law.

Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand how visitors use our site. You can disable non-essential cookies in your browser settings.

Data Retention

We retain booking records and customer information for as long as your account is active and for a reasonable period afterward for legal and business purposes. You may request deletion of your data by contacting us.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at (240) 244-9206.

Contact

For privacy-related inquiries, contact My Sugar Exotics at 9841 Washingtonian Blvd, Gaithersburg, MD 20878 or call (240) 244-9206.